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Providing excellent service, delivering quick and effective solutions to problems, and creating positive customer experience.ġ1. Assisting our clientele with software licensing, installs, and general queries.ġ0. Strengthening, growing, and retaining relationships with our existing client base through software support assistance.ĩ. Opportunity to any Vendor presentations, user groups, client presentations, and Industry Events which will support your role.Ĩ. Performing other duties and responsibilities as required from time to time by your manager or Client.ħ. Engaging in Continuing Professional Development - Autodesk Learning Central - Meeting minimum pass requirements & continuing study as nominated by your manager.Ħ. Developing professional relationships with other technical and sales staff.ĥ. Solve client problems promptly and professionally, documenting resolution in the current support program.Ĥ.
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Developing skills and knowledge base and writing and delivering Knowledgebase content for our customers on your focus product.ģ. Assisting in the resolution of complex technical issues.Ģ.
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